Learning & Development

The first step towards creating success in your new role is building a foundation of expertise.

Supportive Learning Environment

There is a lot to learn and you will be fully supported along the way through a rigorous training plan that engages all styles of learning. Our New Hire Sales Training is a world-renowned paid training that is exclusive to Authorized Xerox Sales Agents.

All the knowledge you will need to get selling is broken down into units which are comprised of online courses, experimental and written exercises, Role-Plays & Virtual Coaching. This virtual coaching uses real life examples that can be applied in your new role. Through comprehensive and structured training, you will learn how products, software and services deliver workflow automation to solve real-world business problems.

Following are the three pillars to the learning program for Xerox Authorized Agents.

Influencer Foundations

Provides you with a basis of knowledge around the market that Xerox operates in, Xerox technology basics, our offering and the resources available to you as a representative of Xerox. It is a self-lead, facilitator supported phase in the program and the expected effort for this class is 40 hours over the course of two weeks.

Influencer Skills (Virtual Instructor Led Training)

A virtual instructor lead course where you will learn sales theory and cycle management, territory management, practice virtual competences, it is role-play centric and community of practice focused. It is a 20-hours course conducted over 5 sessions (Monday – Friday half days).

Influencer Coach

An adaptive learning app will reinforce the learning done over the prior three weeks. It does so in 2-6min daily reinforcement questions to ensure you are retaining and applying what you have learned. Depending on your own learning experience, the Coach phase of the academy will last anywhere from 4-6 weeks. Influencer Coach will provide your manager or learning co-ordinator with insight to help support your ongoing growth and development as a sales professional once you complete the Academy.